- Items over $75 are shipped free to the US and Canada (yay!)
- All physical goods are shipped out from Guelph, ON, Canada on Fridays.
- Pricing in USD
- If you're local to GTA / Kitchener-Waterloo-Cambridge area, please contact for possible local delivery.
Refunds & Returns summary
- Our mistake? We'll refund you and make it right.
- Other reason for return? We're a small company and need to pay our suppliers so we so appreciate it when you consider your purchase carefully before putting in an order.
What CAN NOT be returned?
Due to the fragile nature of paper, we are not able to offer exchanges or refunds on any paper products, including stationery, prints and greeting cards. In addition to paper goods, made-to-order, digital products and workshops as well as original art can also not be returned or refunded.
What CAN be returned?
All other goods can be returned within 14 days. Please contact us via hello@lottiemadeco.com to request a refund. Goods shipped back without contacting us first will not be accepted. Refunds only apply to the cost of the goods, shipping is not refunded.
Read shipping & policies details here.
