Thanks for visiting Slowly Gathered, we're so happy you're here. Here you'll find important information about payments, shipping, refunds & returns. If you have any questions about this, please feel free to contact us.
- All prices are in USD. You can change the currency at the top of the page.
- Orders must be paid upfront and will not be shipped without payment.
- Items are shipped from Guelph, Ontario in Canada
- For wholesale, please email firstname.lastname@example.org.
- Items over $49 are shipped free to the US and Canada (yay!) for members. Becoming a member is free but signup is necessary to receive the code.
- The recipient is responsible for any taxes, duties, or brokerage fees. These cannot be estimated prior to shipping. We are unable to remove pricing from documents as the correct value must be provided. We do not mark packages as gifts or samples, all prices will be shown for custom clearance.
- All physical goods are shipped out on Fridays.
- Items marked 'Made To Order' take up to 4-6 weeks to create. We will notify you when the item ships out.
- COVID UPDATE! World-wide shipping is available, however because of COVID there are restrictions on where we can ship. If you're outside the US, Canada or the EU please check the Canada Post Suspensions Page (under 'Many Destinations Impacted') to make sure you are in a serviceable area. If you are not in a serviceable area at the time of shipping we will contact you and refund you.
Refunds & Returns
Please note that we're a small company and reinvest our profits back into the business to sustain and grow it, as well as pay our suppliers, also small businesses. We therefore ask you to consider your purchase carefully before you put in your order.
> Was it our mistake?
> Condition of Returned Items
Returned goods that not returned in original condition and/or without the original packaging are not eligibile for a refund. We reserve the right to refuse refunds, partial or full, on items that are altered or damaged in any way.
> Refunds on Shipping Charges
If your return is due to an error on the part of Slowly Gathered we will absolutely make it right and refund you for the shipping costs of your order. If the return is for any other reason, the shipping charges will not be refunded.
> Shipping your Return
Return shipping is the responsibility of the buyer. We recommend that you ship your parcel with a carrier that offers tracking as well as insurance when returning goods. We can't process returns or offer refunds for packages that were lost or damaged during shipping.
Features & collaborations
If you would like to contact us about featuring Slowly Gathered goods & skills on your blog, website, or in print OR would like to collaborate with us in some way, please get in touch via email@example.com with subject 'Feature request'.
Terms & Conditions